Privacy Policy

1. Introduction

Cash Home Buyer Pros ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cashhomebuyerpros.com (the "Site"), submit a property inquiry, or otherwise interact with us.

By using our Site or submitting your information, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use our Site or services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: name, phone number, email address, and mailing address.
• Property Information: property address, condition, asking price, reason for selling, and other details you provide about your home.
• Financial Information: mortgage balance, liens, or other financial details you voluntarily share to facilitate an offer.
• Communication Records: records of phone calls, emails, text messages, and chat logs between you and our team.
• Technical Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages, collected automatically via cookies and similar technologies.
• Location Data: general geographic location inferred from your IP address or the property address you provide.

3. How We Collect Information

We collect information through:

• Online forms — when you request a cash offer, contact us, or complete a survey on our Site.
• Phone and text communications — when you call or text our team.
• Cookies and tracking technologies — small files placed on your device that help us understand Site usage and improve your experience.
• Third-party sources — including public records, real estate data providers, and marketing partners, to supplement information you provide.
• Referrals — when another person refers you to us.

4. How We Use Your Information

We use the information we collect to:

• Prepare and deliver a cash offer for your property.
• Communicate with you about your property, the transaction process, and follow-up inquiries.
• Operate, maintain, and improve our Site and services.
• Send marketing and promotional communications (you may opt out at any time).
• Comply with legal obligations, including real estate regulations and anti-fraud requirements.
• Analyze Site traffic and user behavior to enhance user experience.
• Protect against fraud, unauthorized transactions, and other illegal activity.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers — third parties who assist us with technology, marketing, title and escrow services, and business operations, subject to confidentiality agreements.
• Business partners — real estate investors or partners who may be involved in facilitating the purchase of your property.
• Legal and regulatory bodies — when required by law, court order, or government authority.
• Successors — in connection with a merger, acquisition, or sale of all or part of our business.

6. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, pixel tags, and similar technologies to collect technical data and improve your experience. Types of cookies we use include:

• Essential cookies — required for the Site to function correctly.
• Analytics cookies — help us understand how visitors interact with our Site (e.g., Google Analytics).
• Marketing cookies — used to deliver relevant advertisements and track campaign effectiveness (e.g., Facebook Pixel, Google Ads).

You may disable cookies through your browser settings, though doing so may affect certain Site features. You may also opt out of Google Analytics by visiting tools.google.com/dlpage/gaoptout.

7. Text Message & Email Communications

By providing your phone number or email, you consent to receiving transactional and marketing communications from us, including via SMS/text message, calls, and email. Standard message and data rates may apply. You may opt out of text messages at any time by replying STOP, and out of email marketing by clicking "Unsubscribe" in any email we send.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

9. Data Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

12. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications.
• Request restriction of processing in certain circumstances.

To exercise any of these rights, contact us at the information provided in Section 14 below. We will respond within a reasonable timeframe.

13. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information as defined under the CCPA. To submit a request, contact us using the information in Section 14.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: Cash Home Buyer Pros
• Phone: 838-265-CASH
• Website: cashhomebuyerpros.com

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated Policy.